Right to withdraw, returns, complaints
Right to withdraw/return: The costumer has the legal right to withdraw or return their purchase within 14 days from collecting their product. The object is to be in the same condition as it was prior to shipping, with the original
tags and box it came with. When the right to withdraw is put in to use the costumer is to pay all costs for the return of the goods as well as the safety of the returning product. The amount payed for the product will be returned once the goods is restored to us in the same condition as it was when ordered.
all complaints is to be notified to or be called in to +4670425519. All goods sold by us is second hand and to be considered used, if not stated otherwise. All costumers are to thoroughly inspect the pictures of wanted object to get an as good idea of the items individual condition. We sort out what we believe are outstanding examples of modern design objects
which have been used and loved through generations, sometimes restored with care. They are however always used. If you are uncertain of a desired objects condition please contact us at: firstname.lastname@example.org for additional pictures before purchase. Complaints on an objects
condition will not be accepted, if not the object have been obviously damaged during transport. The costs of return shipping for an accepted complaint will be payed by the seller.
are accepted. In the case of a return the costumer pays for all costs to return the original product. We will pay for the shipping of the exchanged product in the cases where this is reasonable (furniture long distans/abroad excluded from this). Please always contact us at: email@example.com if you would like to make a return.
We try to keep the website as up to date as possible and all objects on the site are to be considered for sale, if not stated otherwise. We sell second hand goods not available from reseller and in the event the object ordered would already be sold we will contact you via email and refund the total amount payed as soon as possible. The buyer should then note that the time for the transaction refund might vary depending on the country in which the order has been placed.
We reserve the right to deny any customer purchase.
Please note that there might be slight color differences in the pictures depending on computer settings and type of screen/computer used as well as resolution. We try our utmost to depict the objects as correctly as possible.
If the shipping is delayed because of unforeseen events outside the company’s control, such as natural disasters, strike, or other occurrences falling under “Force Majeure”, we do not take responsibility for potential consequences. We will however try and aid you to the best of our ability in this unlikely event.
Information about PUL:
According to The Swedish law on personal integrity (Personuppgiftslagen, PUL) we do not save your personal information needed for ordering an object(s) other than to complete the order. Swedish-speaking customers can read more about PUL here: http://www.riksdagen.se/sv/Dokument-Lagar/Lagar/Svenskforfattningssamling/Personuppgiftslag-1998204_sfs-1998-204/?bet=1998:204
According to Swedish law to protect customer integrity, we inform you that cookies are saved when visiting our website. Cookies is a small fragment of information, for example used to recognize your login information and shopping bag. Cookies can be denied through settings in your web browser.
Method of payment
Card Payment: When ordering you can choose to pay directly with a credit or debit card. We accept all major cards, including Visa, MasterCard and Maestro. Our payment solution follows business standards and is run through PCI DSS or Payment Card Industry Security Standard, which guarantees your security as a costumer.
PayPal: PayPal is one of the leading payment solutions and one of the most secure ways to pay through the internet. PayPal follows the international standards for internet trade, PCI (Payment Card Industry) and CISP (Cardholder Information Security Program) for computer safety and encryption.
When ordering a large object with a custom shipping quote we can send a money order through PayPal which includes the agreed upon shipping fee.
Invoice: We accept payment by invoice for all items as agreed. For orders of large objects we create an invoice when a shipping quote has been set and accepted by the customer.